DAW crashes when opening Vital v1.5x (all versions): STILL NOT FIXED

Juste pour info, j’ai juste désactivé ma carte graphique et miracle ! la V 1.5.5 marche nickel :smiley:

Sorry. “You” is Vital (SlavaCat ?). Of course, it’s not a user. Sorry again

Merci. Je n’ose pas essayer car je n’ai pas de carte graphique autre que la puce Intel sur la carte mère. Donc si je fais ça (c’est effectivement possible), je crains d’être dans le noir complet.

Si vous n’avez pas de carte graphique il vaut mieux éviter de faire ça. En attendant je fais comme ça en espérant que le développeur trouve une solution car j’ai cherché partout sur le net (comment désactiver opengl etc…) mais je ne trouve rien. Ce qui est sur c’est qu’il y a bien un pb avec la carte graphique. Pourquoi chez certains ca marche et d’autres pas ??? Tous mes pilotes sont à jour donc quelle est la solution ???

Idem en tous points. Je ne suis pas convaincu que le développeur unique cherche vraiment une solution. Il laissait plutôt entendre que c’est tant pis pour les rares (dit-il) personnes concernées. Quant on a payé pour sa version “pro”, ce genre d’attitude ne semble pas très pro, justement. On verra bien…

I see no posts from the developer on this thread, so about whom re you saying

which I have translated as “Rather, he was implying that it’s too bad for the few (he says) people involved.”

If you are referring to my posts I was simply trying to explain that where an issue is intermittent or occurs in specific configurations then finding the cause and a solution is difficult and will take time. For a small development team this is even harder as they will not have the resources to test on every configuration. I say this as someone who has had over 30 years’ experience in commercial systems development and implementation.

Also, I believe that the other people who have posted on this thread trying to help you are all users like myself. I feel that if you think that Matt Tytel (who is the sole developer) has taken part in this thread under an assumed user name then you should call him out. But you can be assured it is not me.

Obviously there is some confusion because I am not a big forum user and I reply without really paying attention in the thread.

Let’s be clear: all my remarks concern Vital and its developer, who, although being alone, can’t sell “pro” versions (as I bought), take note that his product is the only plugin to have this kind of problem, and say that he has something else to do than to deal with it, since only a few people are concerned and we can use the previous version. It’s not exactly what he said, but not very far. It would not be professional at all!

As for the users who took part in this discussion, I thank them for the help they wanted to give me, and I apologize if they felt targeted by certain posts, actually intended for the developer (who is also a publisher and does business with his plugin).

Finally, I hope that the translation from French, mostly made by Deepl, is correct.

1 Like

The translation looks good to me.

Not 100% sure if this will help but I had crashing too until I installed the x64 Microsoft C Redistributable from Microsoft: Latest supported Visual C++ Redistributable downloads | Microsoft Learn (direct download link for it from that page: https://aka.ms/vs/17/release/vc_redist.x64.exe)

1 Like

Not 100% sure if this will help but I had crashing too until I installed the x64 Microsoft C Redistributable from Microsoft

Did the same, no change.

Ableton 11.2.7 crashes with:

2023-01-12T20:12:55.646655: info: VST3: plugin supports the IInfoListener interface
2023-01-12T20:12:55.652683: info: Vst3: couldn't initialize controller with processor state of Vital: not implemented
2023-01-12T20:12:55.652701: info: VST3: parameter count is 2855
2023-01-12T20:12:55.804306: info: Exception: Windows Exception
2023-01-12T20:12:55.804330: info: Exception: Fatal Error: Unhandled exception
2023-01-12T20:13:54.046236: info: #######################################

Studio One just won’t open a GUI when I use Vital VST3. It will show me the controls like I’ve just opened a Airwindows plugin (gui-less).

Can’t upload so:

Dump Summary
Dump File:	Live_11.2.7_2022-12-08_2509d781e7_2023_01_12__22_00_03.dmp : C:\Users\LNDN\AppData\Roaming\Ableton\Live Reports\Ableton Crash Report 2023-01-12 220316 Live 11.2.7\Crash\Live_11.2.7_2022-12-08_2509d781e7_2023_01_12__22_00_03.dmp
Last Write Time:	12-1-2023 23:03:05
Process Name:	Ableton Live 11 Suite.exe : C:\ProgramData\Ableton\Live 11 Suite\Program\Ableton Live 11 Suite.exe
Process Architecture:	x64
Exception Code:	0xC0000005
Exception Information:	The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information:	Not Present

System Information
OS Version:	10.0.19045
CLR Version(s):	

Module Name	Module Path	Module Version
-----------	-----------	--------------
Ableton Live 11 Suite.exe	C:\ProgramData\Ableton\Live 11 Suite\Program\Ableton Live 11 Suite.exe
ntdll.dll	C:\Windows\System32\ntdll.dll	10.0.19041.2130
kernel32.dll	C:\Windows\System32\kernel32.dll	10.0.19041.2364
KERNELBASE.dll	C:\Windows\System32\KERNELBASE.dll	10.0.19041.2364
user32.dll	C:\Windows\System32\user32.dll	10.0.19041.2486
win32u.dll	C:\Windows\System32\win32u.dll	10.0.19041.2486
gdi32.dll	C:\Windows\System32\gdi32.dll	10.0.19041.2130
gdi32full.dll	C:\Windows\System32\gdi32full.dll	10.0.19041.2364
msvcp_win.dll	C:\Windows\System32\msvcp_win.dll	10.0.19041.789
ucrtbase.dll	C:\Windows\System32\ucrtbase.dll	10.0.19041.789
shlwapi.dll	C:\Windows\System32\shlwapi.dll	10.0.19041.2075
msvcrt.dll	C:\Windows\System32\msvcrt.dll	7.0.19041.546
imm32.dll	C:\Windows\System32\imm32.dll	10.0.19041.2193
VCRUNTIME140_1.dll	C:\Windows\System32\VCRUNTIME140_1.dll	14.34.31931.0
shell32.dll	C:\Windows\System32\shell32.dll	10.0.19041.2486
msvcp140.dll	C:\Windows\System32\msvcp140.dll	14.34.31931.0
VCRUNTIME140.dll	C:\Windows\System32\VCRUNTIME140.dll	14.34.31931.0
ole32.dll	C:\Windows\System32\ole32.dll	10.0.19041.1202
oleaut32.dll	C:\Windows\System32\oleaut32.dll	10.0.19041.985
mswsock.dll	C:\Windows\System32\mswsock.dll	10.0.19041.546
rpcrt4.dll	C:\Windows\System32\rpcrt4.dll	10.0.19041.2486
ws2_32.dll	C:\Windows\System32\ws2_32.dll	10.0.19041.546
combase.dll	C:\Windows\System32\combase.dll	10.0.19041.2311
avrt.dll	C:\Windows\System32\avrt.dll	10.0.19041.546
sechost.dll	C:\Windows\System32\sechost.dll	10.0.19041.1865
advapi32.dll	C:\Windows\System32\advapi32.dll	10.0.19041.2130
dbghelp.dll	C:\Windows\System32\dbghelp.dll	10.0.19041.867
bcrypt.dll	C:\Windows\System32\bcrypt.dll	10.0.19041.2486
IPHLPAPI.DLL	C:\Windows\System32\IPHLPAPI.DLL	10.0.19041.1865
crypt32.dll	C:\Windows\System32\crypt32.dll	10.0.19041.2486
dwmapi.dll	C:\Windows\System32\dwmapi.dll	10.0.19041.746
d3d11.dll	C:\Windows\System32\d3d11.dll	10.0.19041.2075
UIAutomationCore.DLL	C:\Windows\System32\UIAutomationCore.DLL	7.2.19041.1741
version.dll	C:\Windows\System32\version.dll	10.0.19041.546
opengl32.dll	C:\Windows\System32\opengl32.dll	10.0.19041.2193
dsound.dll	C:\Windows\System32\dsound.dll	10.0.19041.1
REX Shared Library.dll	C:\ProgramData\Ableton\Live 11 Suite\Program\REX Shared Library.dll
winmm.dll	C:\Windows\System32\winmm.dll	10.0.19041.546
USFLIB.dll	C:\ProgramData\Ableton\Live 11 Suite\Program\USFLIB.dll
wininet.dll	C:\Windows\System32\wininet.dll	11.0.19041.2193
dxgi.dll	C:\Windows\System32\dxgi.dll	10.0.19041.2311
propsys.dll	C:\Windows\System32\propsys.dll	7.0.19041.1741
powrprof.dll	C:\Windows\System32\powrprof.dll	10.0.19041.546
glu32.dll	C:\Windows\System32\glu32.dll	10.0.19041.2193
winmmbase.dll	C:\Windows\System32\winmmbase.dll	10.0.19041.1
msvcr120.dll	C:\Windows\System32\msvcr120.dll	12.0.21005.1
libusb-1.0.dll	C:\ProgramData\Ableton\Live 11 Suite\Program\libusb-1.0.dll
dbgcore.dll	C:\Windows\System32\dbgcore.dll	10.0.19041.2311
umpdc.dll	C:\Windows\System32\umpdc.dll
kernel.appcore.dll	C:\Windows\System32\kernel.appcore.dll	10.0.19041.546
bcryptPrimitives.dll	C:\Windows\System32\bcryptPrimitives.dll	10.0.19041.2486
uxtheme.dll	C:\Windows\System32\uxtheme.dll	10.0.19041.2193
windows.storage.dll	C:\Windows\System32\windows.storage.dll	10.0.19041.2311
wldp.dll	C:\Windows\System32\wldp.dll	10.0.19041.2311
SHCore.dll	C:\Windows\System32\SHCore.dll	10.0.19041.1865
profapi.dll	C:\Windows\System32\profapi.dll	10.0.19041.844
cryptsp.dll	C:\Windows\System32\cryptsp.dll	10.0.19041.546
rsaenh.dll	C:\Windows\System32\rsaenh.dll	10.0.19041.1052
CRYPTBASE.dll	C:\Windows\System32\CRYPTBASE.dll	10.0.19041.546
clbcatq.dll	C:\Windows\System32\clbcatq.dll	2001.12.10941.16384
secur32.dll	C:\Windows\System32\secur32.dll	10.0.19041.546
sspicli.dll	C:\Windows\System32\sspicli.dll	10.0.19041.2130
msctf.dll	C:\Windows\System32\msctf.dll	10.0.19041.2193
cfgmgr32.dll	C:\Windows\System32\cfgmgr32.dll	10.0.19041.1620
dataexchange.dll	C:\Windows\System32\dataexchange.dll	10.0.19041.1387
dcomp.dll	C:\Windows\System32\dcomp.dll	10.0.19041.2075
twinapi.appcore.dll	C:\Windows\System32\twinapi.appcore.dll	10.0.19041.1865
nvldumdx.dll	C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f52c4b8723f8dd33\nvldumdx.dll
msasn1.dll	C:\Windows\System32\msasn1.dll	10.0.19041.2251
cryptnet.dll	C:\Windows\System32\cryptnet.dll	10.0.19041.906
drvstore.dll	C:\Windows\System32\drvstore.dll	10.0.19041.1949
devobj.dll	C:\Windows\System32\devobj.dll	10.0.19041.1620
wintrust.dll	C:\Windows\System32\wintrust.dll	10.0.19041.2486
imagehlp.dll	C:\Windows\System32\imagehlp.dll	10.0.19041.1415
nvwgf2umx.dll	C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f52c4b8723f8dd33\nvwgf2umx.dll
nvspcap64.dll	C:\Windows\System32\nvspcap64.dll
ntmarta.dll	C:\Windows\System32\ntmarta.dll	10.0.19041.546
DXCore.dll	C:\Windows\System32\DXCore.dll	10.0.19041.546
textinputframework.dll	C:\Windows\System32\textinputframework.dll	10.0.19041.2075
CoreMessaging.dll	C:\Windows\System32\CoreMessaging.dll	10.0.19041.2193
CoreUIComponents.dll	C:\Windows\System32\CoreUIComponents.dll	10.0.19041.546
WinTypes.dll	C:\Windows\System32\WinTypes.dll	10.0.19041.2311
MMDevAPI.dll	C:\Windows\System32\MMDevAPI.dll	10.0.19041.1503
wdmaud.drv	C:\Windows\System32\wdmaud.drv	10.0.19041.1
ksuser.dll	C:\Windows\System32\ksuser.dll	10.0.19041.1
AudioSes.dll	C:\Windows\System32\AudioSes.dll	10.0.19041.2364
msacm32.drv	C:\Windows\System32\msacm32.drv	10.0.19041.488
msacm32.dll	C:\Windows\System32\msacm32.dll	10.0.19041.1
midimap.dll	C:\Windows\System32\midimap.dll	10.0.19041.488
resourcepolicyclient.dll	C:\Windows\System32\resourcepolicyclient.dll	10.0.19041.546
VideoExportMMF.dll	C:\ProgramData\Ableton\Live 11 Suite\Program\VideoExportMMF.dll
winspool.drv	C:\Windows\System32\winspool.drv	10.0.19041.2311
MFReadWrite.dll	C:\Windows\System32\MFReadWrite.dll	10.0.19041.746
mfplat.dll	C:\Windows\System32\mfplat.dll	10.0.19041.746
RTWorkQ.dll	C:\Windows\System32\RTWorkQ.dll	10.0.19041.1741
TextShaping.dll	C:\Windows\System32\TextShaping.dll
focusriteusbasio64.dll	c:\program files\focusrite\Drivers\focusriteusbasio64.dll
setupapi.dll	C:\Windows\System32\setupapi.dll	10.0.19041.2193
comdlg32.dll	C:\Windows\System32\comdlg32.dll	10.0.19041.1806
comctl32.dll	C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.1110_none_60b5254171f9507e\comctl32.dll	6.10.19041.1110
psapi.dll	C:\Windows\System32\psapi.dll	10.0.19041.546
GdiPlus.dll	C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.2251_none_91a40448cc8846c1\GdiPlus.dll	10.0.19041.2251
Windows.FileExplorer.Common.dll	C:\Windows\System32\Windows.FileExplorer.Common.dll	10.0.19041.1741
iertutil.dll	C:\Windows\System32\iertutil.dll	11.0.19041.2130
edputil.dll	C:\Windows\System32\edputil.dll	10.0.19041.546
Windows.StateRepositoryPS.dll	C:\Windows\System32\Windows.StateRepositoryPS.dll	10.0.19041.2193
urlmon.dll	C:\Windows\System32\urlmon.dll	11.0.19041.2251
srvcli.dll	C:\Windows\System32\srvcli.dll	10.0.19041.1645
netutils.dll	C:\Windows\System32\netutils.dll	10.0.19041.546
virtdisk.dll	C:\Windows\System32\virtdisk.dll	10.0.19041.2311
fltLib.dll	C:\Windows\System32\fltLib.dll	10.0.19041.546
cldapi.dll	C:\Windows\System32\cldapi.dll	10.0.19041.1682
appresolver.dll	C:\Windows\System32\appresolver.dll	10.0.19041.1620
Bcp47Langs.dll	C:\Windows\System32\Bcp47Langs.dll	10.0.19041.1566
slc.dll	C:\Windows\System32\slc.dll	10.0.19041.1682
userenv.dll	C:\Windows\System32\userenv.dll	10.0.19041.572
sppc.dll	C:\Windows\System32\sppc.dll	10.0.19041.1682
OneCoreCommonProxyStub.dll	C:\Windows\System32\OneCoreCommonProxyStub.dll	10.0.19041.1949
OneCoreUAPCommonProxyStub.dll	C:\Windows\System32\OneCoreUAPCommonProxyStub.dll	10.0.19041.2311
pcacli.dll	C:\Windows\System32\pcacli.dll	10.0.19041.546
mpr.dll	C:\Windows\System32\mpr.dll	10.0.19041.1806
sfc_os.dll	C:\Windows\System32\sfc_os.dll	10.0.19041.2311
explorerframe.dll	C:\Windows\System32\explorerframe.dll	10.0.19041.1949
patcher.dll	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\support\patcher.dll
MaxAPI.dll	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\support\MaxAPI.dll
MaxAudio.dll	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\support\MaxAudio.dll
MaxPlug.dll	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\support\MaxPlug.dll
wsock32.dll	C:\Windows\System32\wsock32.dll	10.0.19041.1
apphelp.dll	C:\Windows\System32\apphelp.dll	10.0.19041.2075
HardlinkShellExt.dll	C:\Program Files\LinkShellExtension\HardlinkShellExt.dll
netapi32.dll	C:\Windows\System32\netapi32.dll	10.0.19041.2130
ntshrui.dll	C:\Windows\System32\ntshrui.dll	10.0.19041.1741
cscapi.dll	C:\Windows\System32\cscapi.dll	10.0.19041.546
coml2.dll	C:\Windows\System32\coml2.dll	10.0.19041.546
linkinfo.dll	C:\Windows\System32\linkinfo.dll	10.0.19041.546
mssprxy.dll	C:\Windows\System32\mssprxy.dll	7.0.19041.2193
msieftp.dll	C:\Windows\System32\msieftp.dll	10.0.19041.1320
shdocvw.dll	C:\Windows\System32\shdocvw.dll	10.0.19041.746
NetworkExplorer.dll	C:\Windows\System32\NetworkExplorer.dll	10.0.19041.1
drprov.dll	C:\Windows\System32\drprov.dll	10.0.19041.546
winsta.dll	C:\Windows\System32\winsta.dll	10.0.19041.2075
ntlanman.dll	C:\Windows\System32\ntlanman.dll	10.0.19041.1865
davclnt.dll	C:\Windows\System32\davclnt.dll	10.0.19041.546
davhlpr.dll	C:\Windows\System32\davhlpr.dll	10.0.19041.546
d2d1.dll	C:\Windows\System32\d2d1.dll	10.0.19041.546
DWrite.dll	C:\Windows\System32\DWrite.dll	10.0.19041.1566
D3D10Warp.dll	C:\Windows\System32\D3D10Warp.dll	10.0.19041.2075
gl2.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\jitter\gl2.mxe64
jitlib.dll	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\support\jitlib.dll
MaxLua.dll	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\support\MaxLua.dll
sketch.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\jitter\sketch.mxe64
live.guilib.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\m4l\live.guilib.mxe64
autohelp.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\autohelp.mxe64
debugwindow.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\debugwindow.mxe64
genpatcher.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\genpatcher.mxe64
maxclang.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\maxclang.mxe64
maxurl.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\maxurl.mxe64
winhttp.dll	C:\Windows\System32\winhttp.dll	10.0.19041.2193
maxxslt.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\maxxslt.mxe64
maxzlib.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\maxzlib.mxe64
objectview.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\objectview.mxe64
palblocks.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\palblocks.mxe64
pianoroll.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\pianoroll.mxe64
querylib.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\querylib.mxe64
setplugpath.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\setplugpath.mxe64
sqlite.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\sqlite.mxe64
synophrys.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\synophrys.mxe64
yaml.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\yaml.mxe64
zoomer.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\max\zoomer.mxe64
max~.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\msp\max~.mxe64
polybuffer.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\msp\polybuffer.mxe64
probe.history~.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\msp\probe.history~.mxe64
probe.meter~.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\msp\probe.meter~.mxe64
probe.scope~.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\extensions\msp\probe.scope~.mxe64
gl3.mxe64	C:\ProgramData\Ableton\Live 11 Suite\Resources\Max\resources\packages\gl3\extensions\gl3.mxe64
dui70.dll	C:\Windows\System32\dui70.dll	10.0.19041.746
duser.dll	C:\Windows\System32\duser.dll	10.0.19041.546
WindowsCodecs.dll	C:\Windows\System32\WindowsCodecs.dll	10.0.19041.1706
thumbcache.dll	C:\Windows\System32\thumbcache.dll	10.0.19041.1865
policymanager.dll	C:\Windows\System32\policymanager.dll	10.0.19041.2311
msvcp110_win.dll	C:\Windows\System32\msvcp110_win.dll	10.0.19041.546
Windows.UI.FileExplorer.dll	C:\Windows\System32\Windows.UI.FileExplorer.dll	10.0.19041.1741
oleacc.dll	C:\Windows\System32\oleacc.dll	7.2.19041.746
xmllite.dll	C:\Windows\System32\xmllite.dll	10.0.19041.546
sxs.dll	C:\Windows\System32\sxs.dll	10.0.19041.2364
atlthunk.dll	C:\Windows\System32\atlthunk.dll	10.0.19041.546
StructuredQuery.dll	C:\Windows\System32\StructuredQuery.dll	7.0.19041.867
Windows.Storage.Search.dll	C:\Windows\System32\Windows.Storage.Search.dll	10.0.19041.1741
tiptsf.dll	C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll	10.0.19041.746
twinapi.dll	C:\Windows\System32\twinapi.dll	10.0.19041.1741
NetworkItemFactory.dll	C:\Windows\System32\NetworkItemFactory.dll	10.0.19041.1
dtsh.dll	C:\Windows\System32\dtsh.dll	10.0.19041.746
FirewallAPI.dll	C:\Windows\System32\FirewallAPI.dll	10.0.19041.1949
dnsapi.dll	C:\Windows\System32\dnsapi.dll	10.0.19041.1865
nsi.dll	C:\Windows\System32\nsi.dll	10.0.19041.610
fwbase.dll	C:\Windows\System32\fwbase.dll	10.0.19041.1949
FWPolicyIOMgr.dll	C:\Windows\System32\FWPolicyIOMgr.dll	10.0.19041.1949
npmproxy.dll	C:\Windows\System32\npmproxy.dll	10.0.19041.2311
fundisc.dll	C:\Windows\System32\fundisc.dll	10.0.19041.1
fdProxy.dll	C:\Windows\System32\fdProxy.dll	10.0.19041.1
fdWCN.dll	C:\Windows\System32\fdWCN.dll	10.0.19041.746
WcnApi.dll	C:\Windows\System32\WcnApi.dll	10.0.19041.746
FileSyncShell64.dll	C:\Program Files\Microsoft OneDrive\22.248.1127.0001\FileSyncShell64.dll	22.248.1127.1
wtsapi32.dll	C:\Windows\System32\wtsapi32.dll	10.0.19041.546
fdWNet.dll	C:\Windows\System32\fdWNet.dll	10.0.19041.746
atl.dll	C:\Windows\System32\atl.dll	3.5.2284.0
dfscli.dll	C:\Windows\System32\dfscli.dll	10.0.19041.1
wkscli.dll	C:\Windows\System32\wkscli.dll	10.0.19041.1645
drivefsext.dll	C:\Program Files\Google\Drive File Stream\\drivefsext.dll
browcli.dll	C:\Windows\System32\browcli.dll	10.0.19041.1645
iconOverlay.dll	C:\Users\LNDN\AppData\Local\SynologyDrive\SynologyDrive.app\icon-overlay\22\x64\iconOverlay.dll
CoreSync_x64.dll	C:\Program Files (x86)\Common Files\Adobe\CoreSyncExtension\CoreSync_x64.dll
EhStorShell.dll	C:\Windows\System32\EhStorShell.dll	10.0.19041.746
zipfldr.dll	C:\Windows\System32\zipfldr.dll	10.0.19041.789
mdnsNSP.dll	C:\Program Files\Bonjour\mdnsNSP.dll
rasadhlp.dll	C:\Windows\System32\rasadhlp.dll	10.0.19041.546
FWPUCLNT.DLL	C:\Windows\System32\FWPUCLNT.DLL	10.0.19041.2486
dhcpcsvc6.DLL	C:\Windows\System32\dhcpcsvc6.DLL	10.0.19041.2130
dhcpcsvc.dll	C:\Windows\System32\dhcpcsvc.dll	10.0.19041.2130
msxml6.dll	C:\Windows\System32\msxml6.dll	6.30.19041.1023
ieframe.dll	C:\Windows\System32\ieframe.dll	11.0.19041.2193
msIso.dll	C:\Windows\System32\msIso.dll	11.0.19041.2130
msi.dll	C:\Windows\System32\msi.dll	5.0.19041.2251
ONFILTER.DLL	C:\Program Files\Microsoft Office\root\Office16\ONFILTER.DLL	16.0.14931.20858
dlnashext.dll	C:\Windows\System32\dlnashext.dll	10.0.19041.1949
PlayToDevice.dll	C:\Windows\System32\PlayToDevice.dll	10.0.19041.746
DevDispItemProvider.dll	C:\Windows\System32\DevDispItemProvider.dll	10.0.19041.867
winnsi.dll	C:\Windows\System32\winnsi.dll	10.0.19041.546
netprofm.dll	C:\Windows\System32\netprofm.dll	10.0.19041.2311
wpdshext.dll	C:\Windows\System32\wpdshext.dll	10.0.19041.1949
PortableDeviceApi.dll	C:\Windows\System32\PortableDeviceApi.dll	10.0.19041.746
EhStorAPI.dll	C:\Windows\System32\EhStorAPI.dll	10.0.19041.746
MpDetoursCopyAccelerator.dll	C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2211.5-0\MpDetoursCopyAccelerator.dll	4.18.2211.5
MpClient.dll	C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2211.5-0\MpClient.dll	4.18.2211.5
gpapi.dll	C:\Windows\System32\gpapi.dll	10.0.19041.2006
Vital.vst3	C:\Program Files\Common Files\VST3\Vital.vst3

Standalone crashlog in Admin mode:

3: UnhandledExceptionFilter + 0x1e7
4: memset + 0x13b0
5: _C_specific_handler + 0x96
6: _chkstk + 0x11f
7: RtlRaiseException + 0x434
8: KiUserExceptionDispatcher + 0x2e
22: BaseThreadInitThunk + 0x14
23: RtlUserThreadStart + 0x21


**ITS THE FCKING THEME FROM 1.0.8 ** i had that was crashing my plugin beyond 1.0.8. Installed 1.0.8, reset the theme and reinstalled. 1.5 and I’m golden.


Has Mister Tyrel forgotten that he is not only the designer of Vital, but also a publisher and a businessman who has legal and contractual obligations to his clients?
Despite several posts about the impossibility of using Vital 1.5x when 100% of the other plugins and other software work perfectly, and the “prioritised support”, I see nothing coming. Not even a message informing me that the problem is being dealt with. The fact that the majority of users do not have this problem is not the point. What will happen when other bugs appear?
I hope that Vital Audio’s response will not be to delete this post or to eject me from this forum. I would like to remind Mister Tyrel that I am a customer of the pro version who should benefit from “prioritised support”.

I think you should try at the Discord server.

This is the longest and most extensive thread I’ve seen trying to help someone get Vital working. 9 different people, 38 replies, and over 2 weeks of contributions to try and fix your problem. I understand that that might not be your idea of ‘prioritized support’, but I would ask that you use at least and ounce of patience. I also understand that you are using a translator which can affect the meaning of your words, and ours, and can lead to misunderstandings on both ends.

I would suggest, for the meantime, that you downgrade to 1.0.8, if you haven’t already, while this gets resolved. I would also suggest trying @l.n.d.n 's solution of downgrading to 1.0.8, setting the skin to default, and then going back up to 1.5.x.

I’m sorry that you’ve paid for presets that you can’t currently access and I hope this gets resolves soon so you can enjoy them. It is strange that @Tytel hasn’t commented in this tread as prioritized support is part of the package.

No, no, no!

Thank for users who try to help. But it doesn’t work (e.g. what your explained in your post). Was I not clear enough? Do I have to explain the situation once again? Not only that I can’t use some paid presets (and all the future presets). I have the pro version (paid) with this commercial commitment of support, But no way to get support, and no answer from Vital.

All these posts are just to make Mister Tytel react, not to disturb the “community”. As you know, I’m not the only one concerned, Maybe the only that doesn’t accept it. So I would be happy to get a way (an email adress ?) to contact directy mister Tytel. His behaviour is not acceptable. He sold me his stuff, with support. What should I do ? Complain on Youtube, KVR Audio, Gearspace, Musicradar, Audiofanzine (french), etc. : “Vital : the dark side” ? It’s not (yet) my choice, but the silence of Vital Audio and the lie about support is a shame. On the Vital website, there is no link to this (virtual) “prioritized support”, except to this forum. That’s why I complained here.
Mister Tytel, I don’t expect refund because I use Vital on several projects. The problem must be fixed.

You said patience. My custommer and user patience has also its limits!!! This message is not for “the community”. It is so obvious (no to you?) but for the developer, editor, seller of Vital.

Written wihout online translation (sorry for mistakes).

How were you using it in so many projects if it crashes your DAW immediately?

Ok, this makes sense, I understand better now what you were trying to do. It’s less about the bug and more about the support, is what I got from what you said. I can see your frustration and the needed translations could have made that seem more like entitlement; its a tough line to walk and a translator doesn’t help. You could always try contacting Tytel via Discord or directly on Twitter, i’m not currently aware of a suppory email.

Usually bugs like this tend to get resolved in a matter of days or even hours so that could also contribute to why you havent seen direct support. I think that it would definitly be a good idea for Tytel to describe exactly what “prioritized support” means and how to access it. Good luck with however you proceed.

1 Like

Its probably just the 1.5.x versions

1 Like

Did you try just mailing support@vital.audio ? I found it in 5 seconds from my “verify-your-mailadress” e-mail. Also I get that you’re frustrated (I felt the same frustration with Steve Duda from Xfer), but we’re here to try and help you as well. But it feels insulting that you don’t report back what you DID try instead and thereby help us, help you.

Strange question! V1. Not 1.5x (in my projects).