I reset my password multiple times, and the VST itself will not accept my log-in information. The website works, but I can’t figure out why it’s not accepting it in the DAW.
The error code I’m getting is “Password is invalid, or the user doesn’t have a password”.
Could you first try to log in via the Standalone version of Vital? If it helps I can also suggest running it as Admin/Root/Sudo in order to see if this will help.