Vital Crashes when opened

I just downloaded Vital Pro and when opening it for the first time it tries to download the Packs that come with pro. Every time it crashes before finishing and starts all over again next time its opened.

I can cancel the download and use Vital fine from there. But none of the packs exist so I can only use the Initial Preset.

I have a crash.txt and a errors.txt from it.

What do I do.