Vital crashes every time I open it

Can’t get it to load on my mbp 2018 15” running Monterey 12.4. Posted this up in Bugs almost a month ago but no one responded. Hoping for a better result in this section of the forum. Please help!

Anyone here possibly assist with this? Not feeling confident in paying for it when I can’t get it to load and no responses on the forum either… what’s up?

Could it be a Monterey 12.4 thing ?