Subscriber account question

Questions and Support
#1

I am trying to find out which credit card is associated with my account. I had to replace one of my credit cards recently and wanted to check and see if it was the one associated with my account. Seems as though my ‘Subscription’ ended.

#2

If you go to https://account.vital.audio/modifysubscription is there an “Update Billing” option?
If so you can change the card there.

#3

Not that i see. There is an option to cancel subscription. I am wondering if when i used my credits to upgrade to Plus if it stopped my monthly subscription.

Thoughts?

I was planning on letting the monthly credit accumulate more so i could eventually upgrade to Pro.

Thanks for your help.

#4

Yeah looks like the subscription was cancelled.
What you can do is just resubscribe here with a new card and you should be all set: https://account.vital.audio/subscribe

#5

Thanks!

Got it back online this morning.

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