Nobs Not Syncing on Akai APC Key25

Hey guys,

I am having an issue syncing the nobs on my Akai APC Key25 to Vital. The keyboard is working just fine; but I just can’t seem to sync my nobs in.

Right click any knob or slider and press “Learn MIDI Assignment”:
Then move the knob on your keyboard that you would like to assign.
The two knobs should now be synced.

Thanks there but i tried that multiple times but it didn’t work

Could I get some more information then? Such as DAW/OS?