New User, can't login in app

Just got the Pro tier yesterday. I have to manually download and import one by one all the packs, which is fine. But not being able to log in (both standalone and vst) is troublesome since it kept asks me.

I am in China. Tried it with and without VPN and no luck so far.

Also Vital causes Ableton to force quit a couple times already, not sure if it has something to do with the above, since I am not hearing similar bugs from Vital users very much.

Yeah I’ve been having some issues with users in China getting blocked. I’m not really sure why because people can log into the website fine which connects to the same servers I believe.

When you log in there’s an options to ‘Work Offline’ on the right. Does that make vital more stable?