It’s not a matter of harassment, but a lot of people paid for Support and development of the product, either by purchasing PRO or the subscription. And when you pay for something and you don’t receive back, and even after months of inactivity in the development and support side, some people start to get pissed
Imagine if one of your subscriptions (netflix, spotify, whatever), just stopped delivering what they promised and without answering or anything… just disappeared.
Since it’s a GREAT product, people are still holding in the hopes something will come back, so it’s not harassment on the development side. If anyone is being harassed are the people who are paying for something and not receiving back
I’m not out of Music to control, I actually make presets for Vital, but I had to pull off all my Vital products because the plugin seems abandoned, and I don’t want to sell something that will cause more headaches in the future.
Don’t assume I’m out of time or attack me by asking if I have too much free time just because I’m posting my opinion on a forum. We all want Vital to succeed, and if the current DEV is not able to deliver on it, since it’s such great software, I would consider selling it to a company that can keep it and take it forward.
It seems to depend in part on a difference of values and expectations. Development and support are of course subject to those kinds of things.
At 1.5, Vital seems quite mature, and maybe some devs, and people in general, are less than crazy about feeling like they are being micromanaged, tied to some treadmill, and/or like they have people looking over their shoulders all the time. That’s kind of how it reads to me as a newb looking at the forum’s comments by the way.
I wonder how many people actually paid for support and how much/what kind. And when you write that ‘a lot of people paid for Support and development of the product’, it sounds like one of them wasn’t you.
I never paid for Vital (and I’m actually glad I haven’t in a way because I’d be pissed if I did), but I’ve submitted several bug reports and suggestions based on what I see from, and none were solved, and these were actual bugs.
One is one year old.
As for Vital being quite mature, there are a lot of problems happening with version 1.5.5, just skim through the forum and you’ll see. As someone who has actively used Vital, opened bug tickets, etc, I feel I can give my opinion as well
I mean, the product, Vital, is Matt’s and I have no say on it, but the less people trusting it, the less people are going to promote it, and the software is going to eventually die off… and it’s sad, because it’s a phenomenal plugin,
That post was 6 months ago, and the previous post was 8 months before that one.
I agree, IF, but it looks like he didn’t have time for vital in the last 6 months as
“It seems to depend in part on a difference of values and expectations.” ~ glomerol
Apparently some are ok with Vital as it is, while others seem to want a kind of corporate clockwork development/support cycle that, frankly, seems a little out of step, or out of sync, with the apparent reality of the software context of Vital, such as WRT; price of software (free); price of support (free/minimal); the size of development team; the context with/in comparison to corporate/private proprietary software, such as WRT ethical, control/code-access/sharing, cost/price and/or license, etc., considerations.
That said, perhaps one might wish to reconsider one’s values and expectations and maybe forget about ‘setting’ dubious ‘6-month calendar timers’ on Vital/Matt as though one is some kind of corporate boss, CEO, director or shareholder.
Madrona Labs’ Sumu was announced in 2018 and still has yet to be released. It’s proprietary and likely won’t be free either and cost multiples of what Vital does, at its most expensive.
Have you looked into Vitalium? And/Or contracting a coder, such as at online coder-contracting sites? Or trying to use ChatGPT to help with coding? A Kickstarter/GoFundMe campaign? That’s what FLOSS is in part about. And any bug fixes and feature additions that might be from whomever at Vitalium, say, if not Vital, can be reverse-added to Vital anyway. Win-win-win.
I tried the free version shortly after it’s release, to see if it worked for me. I was mainly drawn to the text to wavetable. As soon as I knew it was working for me, I paid for the pro version, because it had Unlimited Text to Wavetable.
Now a number of the languages don’t work, many of them that aren’t working are the ones I would use the most. So now I don’t have unlimited text to wavetable, they are limited. That’s not what I paid for.
Because many other languages are working, and no updates had occurred to break the settings, the error message is misleading. I believe it’s a problem at Matt’s end with how the synth has to go through his system to do the conversion. It’s probably just a straight forward fix, but he’s AWOL.
I haven’t seen it mentioned here yet, but the actual last update from Matt about Vital’s development was on August 29th on Discord, in #All (Supporter channels, which means channels available exclusively to Subscription and Pro users).
EDIT: I found a couple more updates from Matt.
#community-support is a Public channel, anyone can access it.)
Previous messages also from August 29th from Matt say that he’s not sure why, but maybe one of the text to speech services Vital relies on has deleted some languages.
As a British English Teacher living in Vietnam English ()UK) and Vietnamese were two languages I checked working before buying the Pro option. So it’s disappointing if he is selling the Pro Version and Unlimited Text to speech if he has no assurances of any if the languages provided from his provider.
No, some people just want the bugs fixed in the software they paid for which is certainly not “out of step”.
If Matt is responding at Discord but ghosting his own company forum then that’s incredibly unprofessional. Still selling said buggy software is even more unprofessional and borders on unethical. Don’t even get me started on what he has promised people who pay for a subscription.
I come back here once in a while to check for any news but to be honest I classify Vital as abandonware and Matt as a developer who can no longer be trusted.
I get it that some people just defend his actions or lack thereof out of an unrequited sense of loyalty but blind loyalty serves no one.
No, some people just want the bugs fixed in the software they paid for which is certainly not “out of step”.
If Matt is responding at Discord but ghosting his own company forum then that’s incredibly unprofessional. Still selling said buggy software is even more unprofessional and borders on unethical. Don’t even get me started on what he has promised people who pay for a subscription.
I come back here once in a while to check for any news but to be honest I classify Vital as abandonware and Matt as a developer who can no longer be trusted.
I get it that some people just defend his actions or lack thereof out of an unrequited sense of loyalty but blind loyalty serves no one.
Yep, ghosting one’s own forum is what I would call a “dick move”.
I mean, I’m not just not caring about the situation. I am not angry at Matt even, I paid for Pro because I couldn’t wait for the then beta spectral filter/flanger/phaser morph modes, which were enough for me to think Matt deserved the money. I got worried when it had already been around four months since his last public interaction, but when Matt finally responded and disclosed there was a health issue being dealt with in his family, I became patient, and I still am. He hasn’t updated us about it, and he has every right not to. For all we know, the issue might be still ongoing and draining him mentally, and might want to spend as little time on the Internet as he can. Anyway, I think we have no business assuming anything about his private life, and as far as I’m concerned, I’m just hoping for any news whenever they’re coming.
My bad - he actually said in that very same April reply that the family health issue was resolved. Though, he also said that there could be times he’d focus on developing only, and that he’d have hired someone to reply on the forums during said times. However, this doesn’t necessarily mean he’s not checking the forums, as his profile reads “Read 4d”, which I think means he last checked the forum 4 days ago. I like to think he’s taking notes of all bug reports and is quietly fixing everything for an update where he’ll also bring the new features he mentioned for the FX section.
EDIT: There’s an actual “Last Seen” parameter on the forum’s accounts’ details, and his reads July 19th, which is 3 months ago. His last Discord update is 40 days later, and no update since then. So yeah, guess a general update would ease a lot of users’ worrying.
There must be a good reason for Tytel to be taking a breather. I’d say let the sleeping giant take a well deserved vacation. As liliputian as we could become if enough of us become restless, I don’t see how it would help anyone.
/s