I need a refund HELP

There is no contact email, I need my money back. I had already paid the monthly subscription on September 17 and on September 27 they charged me again

The one of the 17th was because the previous payment on August 27th failed. My payment processor probably retried the charge on the 17th then continued normally on Sept 27th.

If you have any more questions on it you can DM me or email support@vital.audio
Also you should have received a receipt by email and if you reply to that email it will go to support.