I bought a Subscribe but the 「upgrade to get more than 5 text to wavetable requests per day」
are displayed and cannot be used
Just a suggestion - trying logging out of vital and logging back in. There is a log out option via the “burger” menu within the synth.
Proposed Thank you
I tried but couldn’t
Hi again @qp3minutescookingqp - when you go to your vital account at https://account.vital.audio/ - does it state that you’ve got the vital subscribed version on your account (under “Your products”)?
Hi @qp3minutescookingqp - ok - so the server knows that you’re a subscriber (I think, from what that screenshot shows).
Perhaps a reboot and running vital as a standalone app might be worth a try?
Sorry I can’t be more help.
Perhaps someone else (@Tytel) might be able to advise.
you couldn’t logout/login?
or it didn’t work?
ok Thank you
I was able to log in / out, but the TTWT restrictions were not released.
Ok - thanks for the reply
thank you
Sorry about the trouble.
It looks like there is an expired (invalid) second subscription in my payment system and that status somehow overrode the status of your valid subscription. Should be fixed now! You don’t need to do anything on your end.
TTWT restrictions have been lifted
Thank you!
Im not able to use my TTWT keeps saying “error” it use to work and then i downloaded on my other computer but now it had stopped working on my original computer…really annoying been like this for week. Please help
Is it all languages, for me I only get the errors on the following.
English (UK)
Filipino
French (Can)
French (Fr)
Italian
Korean
Portuguese (BR)
Vietnamese
And all the others work. This makes me think it’s something to do with how the data is extracted via Vitals server, and not to do with the app it’s self. I have the issue on 2 machines, one on the old version of Vital ( which used to work and broke without an update) and on my desktop I tried upgrading to 1.5 to fix and it doesn’t work on those languages.
It’s annoying for me, as I solely went for the paid version because of the text to wavetable, and I’m a British teacher living in Vietnam. So the 2 main languages are affected.
I think it’s just a scripting error on the Vital server of something. As the other languages work, so it can’t be the app itself.
Hi Vital,
I just upgraded my account to 1.5.5 plus in the hope I could use more text in text to wavetable.
I uninstalled the former version of Vital en emptied my bin.
Then I installed this upgraded version, but I still get the message that I can only use 5 texts a day.
What is the problem?
Ow, and I did all of the above, like logging out etc
Hi … I am running Vital inside Logic on a mac book pro. No problems except with Text To Wavetable . I cant get off the starting block , I cant type in text . Have watched all the vids on you tube but when I click into the wave no box opens in which to type text . Thanks
Maybe try the stand alone (exe) for this ?