I bought Pro but didn´t have access. Who shall icontact ?
Send an email to support@vital.audio
It may be slow to answer, but that’s the way to contact it. If you have a transaction id, the email you used at the time, include those details in the mail.
Thanks i sent the email 
What did you mean? The content/Presets aren’t showing up?
Trying logging out and logging back in with your Vital account, it may just need to trigger the download so to speak
At The webside the Pro early excess is shown.
When I Logged out and log in again, the Prests are not downloaded.
Tried it some times … nothing happened.
At the side the ExtraStuff is Shown, but not the Presets from the Propack .
Controlled Cybernetics 3; Yuli YOLO 4 … for example.
Where to find the Additional Skins?
THnX for your time and Answer 
You could try uninstalling (save your user presets folder separately first though, if needed) and a fresh re install, this might re trigger the downloads to occur
I know this sometimes happens, and I think most people can get them to re download. But yes they should be showing up as their own vital packs
Are you on vital 1.5.5?
Edit: Skins are posted around the forums but feel free google some as well, but you can check out this thread
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Yes iam on 1.5.5
aaah there are no further skins included?
I’m not sure sorry, Ive only downloaded the user made ones
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hmmm same foldertree after reinstall …