Hey there, maybe someone encounter this also, I just upgrade from plus to pro and even re-download the file, install it again, log out and in but no new presets or wavetable from the pro edition was downloaded (like in the beginning when I was install it for the first time)
someone know how to fix it or update it?
thanks
I have a similar issue, upgraded from Basic to the 5$ per month subscription. I uninstalled and reinstalled but still only have access to basic. AFAIK there are supposed to be some extras for the subscription compared to basic.
I checked on the synth and on my account, nothing new I can do.
My account on the web site shows pro but that’s it.
so i just open the plug again today and suddenly it start to update with all the pro stuff 
so I hope it working for the rest of you also.