Cant sign in to vital plus

First installed it on my laptop with MacOS Catalina 10.15.7 and no problem. Then tried it on my older desktop which runs MacOS Sierra 10.12.6 and got the problem mentioned above. Thought it’s because I run it on both systems. (Netherlands, no VPN)

the preset and wavetable download link would be handy as mine folders are currently empty

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no presets indeed

For anyone on Windows worried about the Windows Defender warning, that’s normal for brand new .exe installers that not many people have yet installed. Windows logs stuff like this and once it sees enough Windows user installing an .exe with a given certificate, it stops warning users about it.

Just click the “more info” link (or whatever) and tell Windows to install it anyway.

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Click next to the login window and the synth works.

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Sign in on the app first, not in a DAW to get presets!

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I just wanted to let him know that this was happening and also to let others know that it’s not just them. This is pretty common when releasing a new build. You’re bound to have a few hickups along the way. It looks like though he’s going to have his hands full for the next few days possibly? To work out all the kinks. I’m gonna be hopeful and I look forward to when it does work. Thanks

I went to my system folder and ran the standalone version and it worked. I was able to sign in. It installed all the presets to a specified folder and they too work.

Run the Standalone Version and sign in from there.

Edit: In FL Studio, when added to a rack, it still shows up as sample and not Vital. Does anyone know how to fix that? I’m still new to FL… Thanks

Right Click on the sample to bring up this menu, and vital should be listed under “Instrument Synth”

If it’s not there you will either have to open the plugin picker, or add Vital to your favorites in the plugin manager. I can provide additional screenshots if needed.

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It doesn’t show up in the list. I had to go to more plugins and set it as a favorite but that worked. Thanks

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No problem, good luck!

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Login works in the standalone but still no wavetables or presets.

same problem

on macos Catalina, downloaded, installed with no problems, also logged in with no problems but totaly no content, no waveforms, no presets :).
Got a plus version. Running standalone and in ableton

I’m experiencing the same “internal error” issue on macOS 11.0.1. I tried every combination of standalone / vst2 / vst3 and vpn on / vpn off, but still couldn’t fix the issue.

Hey, may I ask when can I download the sign-in-free version of vital? Will I receive a notification when the new version has been uploaded?(I’m in China and I don’t have VPN on my PC,so I can’t sign in to it. But everytime i load vital in my DAW, it asks me to sign in, this is tiring)

The same, FL Studio win10 64x

有VPN也是一样的,提示internal error

Had this same bug - password on site wouldn’t let me log into vst on daw

Per who prev stated it, installing and signing onto the standalone version (which then ran the preset download/install) without my daw open seemed to work, opened up Ableton11 Beta (Windows 10 64bit) and after opening vital it sync’d right up (standalone was closed out before daw launch)

Hope this helps those going thru a similar bug

This fixed the problem for me. Thank you so much! Such a pain.